Slot for prongs need to be more compatible with collars
Hi James — thanks for the feedback. We’re sorry to hear you ran into a compatibility issue. The Alpha Cut Collars are designed to be used with long prongs, which is noted in the product description. Short/standard prongs will not get a good connection, if this is what you are using?
If you are already using long prongs and still having trouble, please reach out to us directly and we’ll be happy to help get it sorted. We appreciate you bringing this to our attention.
D
David
A1 Cut Gear
If your hound ain’t wearing southern cross you ain’t right.