All standard in stock items will ship within 24 hours. Domestic orders are shipped via USPS. You will receive an email with your tracking number once your item has shipped.
IMPORTANT DISCLAIMER FOR ORDERS SHIPPING OUTSIDE OF THE UNITED STATES.
DUTIES AND TAXES
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
SOUTHERN CROSS CUT GEAR does not have any responsibility on these additional charges that may apply.
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the USA), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
If a product is seized and destroyed by the customs, or returned to the United States, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to SOUTHERN CROSS CUT GEAR.
DELIVERY TIMING
USPS First Class- This is our most economical international shipping option. Tracking is not updated in real time and sometimes not updated at all. Delivery times are normally 1-3 weeks.
USPS Priority International- This is our most reliable international shipping option. Tracking is more dependable and delivery times are much faster with most orders arriving in 6-12 days.
Southern Cross Cut Gear does not guarantee a certain delivery date or time frame for delivery outside of the United States. Any listed time for a shipping method is an estimate only.
SHIPPING TERMS
SOUTHERN CROSS CUT GEAR is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
SOUTHERN CROSS CUT GEAR cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.
SOUTHERN CROSS CUT GEAR is not responsible for mis-delivery errors via carrier, or incorrect shipping information.Questions about International Shipping Disclaimer should be sent to us at info@hogdoggear.com
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