Returns/Exchanges

With Southern Cross you are never stuck with a vest or collar that does not fit your dog.  We accept exchanges for all UNUSED gear.  If you try on a vest and it does not fit you are welcome to exchange it for another size.  Just mail it to the return address on your package with return postage for your replacement gear.

Please Include the following with your return
  • Name
  • Phone Number
  • Return Address
  • Reason for Exchange 
  • Desired Size
  • Order Number (if ordered online)
  • $10 for Return Shipping on Vest
  • $6 for Return Shipping on Collars
Please contact us first for any international returns.  Please note that we can not take exchanges on used gear, so please try on your gear before heading to the woods!  If you have any questions please don't hesitate to contact us.